What is your typical creative process, from initial concept to final delivery?

Our process is built around clear communication and collaboration. It begins with a Discovery Call to discuss your goals and scope. This is followed by a Proposal and Contract agreement. The Creative Phase then begins (shooting/filming/designing), leading to the Review and Revision stage. Finally, once approved, we move to Final Delivery of the high-resolution assets.

How are your project rates structured, and what is required to secure a booking?

Pricing is based on the complexity and scope of the project, whether that's a wedding package, a half-day video shoot, or a multi-page design layout. We offer both project-based and hourly rates depending on the service. To secure your date or begin work, a signed Service Agreement (Contract) and a non-refundable Retainer Fee (or Deposit) are required. The amount will be clearly outlined in your custom proposal.

What is the typical project timeline, and how many rounds of revisions are included?

Project timelines vary significantly (e.g., a logo design takes 2-3 weeks, a wedding photo gallery takes 8-10 weeks). A detailed timeline will be provided in your contract. To ensure quality and efficiency, we include [X] rounds of complimentary revisions (for video edits or design work) or a set review period (for photo selection) within the quoted price. Additional revisions are always available at our standard hourly rate.

What kind of preparation is needed on the client's end before our project starts?

Preparation is key to a successful project! For all services, we will provide a detailed onboarding guide with specific next steps. This often involves completing a questionnaire, providing relevant brand assets (logos, style guides), compiling inspirational examples, and finalizing any shot lists or content details required for the start of the creative phase.